How the ledakwin loyalty program works
When you create an account on ledakwin, you automatically enter our loyalty program at the base tier. As you deposit and play, you earn points. The rate varies by activity — casino games, live-dealer tables, and sportsbook activity each contribute points at different rates. Your points balance is displayed in your account dashboard and updates after each session.
Points accumulate toward tier progression. Each tier unlocks new benefits: higher cashback rates, exclusive promotions, faster withdrawal processing, and dedicated support. You move up tiers as your lifetime points total increases. There's no time limit on points — they never expire as long as your account remains active. If your account goes dormant for an extended period, we may reset your tier, but we'll notify you before that happens.
Tracking your loyalty progress
Your points balance and tier status are always visible in your account menu. We show you how many points you've earned this month, your lifetime total, and how many points you need to reach the next tier.
You can also view your recent activity — which games earned you points, when you earned them, and how many points each activity generated. This transparency helps you understand which activities are most rewarding for your play style.
Earning points on ledakwin
Points are earned through several activities on our platform. Deposits earn a base rate of points — the more you deposit, the more points you accumulate. Casino games (slots, live-dealer tables) earn points based on your wager amount. Sportsbook activity also generates points. We do not offer bonus points for specific outcomes or wins; points are earned purely through participation.
The exact point rates are displayed in your account settings and in the loyalty section of our app. We update these rates occasionally to keep the program balanced, and we always notify users of changes in advance. You can view your current earning rate anytime by opening the loyalty menu on your phone.
Points are credited to your account immediately after each activity completes. If you play a slot game, your points appear in your balance within seconds. If you make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, points are credited once the payment is confirmed. Bank transfers (mobile banking, local payment, online payment, e-wallet) may take slightly longer since the bank's processing window affects when we receive confirmation.
Our loyalty program rewards consistent engagement. The more you play, the more you earn — and the more benefits you unlock.
Redeeming points and tier benefits
Points can be redeemed in several ways. You can convert points directly to account credit, which you can then use to play games or withdraw via your preferred payment method. You can also use points to unlock exclusive promotions, free spins on slot games, or entry into special tournaments. Some tiers offer automatic cashback — a percentage of your losses are returned as points or account credit.
Each tier comes with specific benefits. Lower tiers offer basic cashback and standard support. Mid-tier members receive higher cashback rates, priority customer support, and access to exclusive slot games. Top-tier members enjoy the highest cashback rates, dedicated account managers, and invitations to VIP events during major tournaments like Liga 1 and Piala AFF.
To redeem points, navigate to the loyalty section of your ledakwin account on your phone, select "Redeem", and choose your preferred reward. If you're converting points to account credit, the credit appears in your balance immediately. If you're claiming a promotion or free spins, those are activated right away and you can start using them.
Mobile loyalty management and account security
Roughly non-specific info of ledakwin users manage their loyalty account via mobile. We've optimised the loyalty dashboard for phones so you can check your points balance, view your tier status, and redeem rewards with just a few taps. Push notifications alert you when you earn significant point milestones or when you're close to reaching the next tier.
Your loyalty data is encrypted and stored securely on our servers. We use SSL encryption for all data transmitted between your phone and our platform. Your points balance is tied to your account credentials, so only you can access and redeem your points. If you forget your password, you can reset it via email, and your points remain safe in your account.
When you withdraw points as account credit or cash, we verify your identity and account status before processing. This is part of our Know Your Customer (KYC) compliance. Once approved, your withdrawal is processed through your chosen payment method — mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment. Processing times vary by payment provider, but we do not charge withdrawal fees for loyalty redemptions.
Loyalty program essentials
- Points are earned through deposits, casino play, and sportsbook activity
- Points never expire as long as your account remains active
- Redeem points for account credit, cashback, free spins, or exclusive promotions
- Each tier unlocks higher cashback rates and exclusive benefits
- Loyalty data is encrypted and accessible only through your secure account login
Loyalty program during major events
During major sporting events — Liga 1 season, Piala Indonesia, Piala AFF, and MotoGP races — we often run special loyalty promotions. These might include bonus point multipliers, exclusive tier-specific offers, or limited-time rewards. We announce these promotions in advance through push notifications and in-app banners, so you'll always know when special opportunities are available.
Holiday periods like Idul Fitri and Idul Adha also online paymentng special loyalty events. We may offer temporary tier boosts, double points on certain activities, or exclusive cashback rates. These are always optional — you're never required to participate, and your regular loyalty benefits continue regardless.
